How to develop emotional intelligence

To understand the concept of Emotional Intelligence we can revisit some authors such as Peter Salovey and John Mayer, who contributed significantly to its understanding, defining it as "the ability to monitor one's own and other people's feelings and emotions". Later, Daniel Goleman is known for popularising the concept of emotional intelligence, understanding that it is primarily responsible for the success of individuals.

But what are the benefits of developing Emotional Intelligence? By developing this skill, we can see improvements in our relationships with others and also in the way we see the world. See why:

• Insofar as it improves our communication: By understanding and expressing emotions appropriately, it is possible to improve interpersonal communication and avoid misunderstandings.
• Because it helps manage stress: Developing emotional intelligence helps us deal more effectively with stressful situations, reducing the negative impact of stress on health.
• By promoting healthier relationships: By recognising and managing emotions, you can establish deeper and more satisfying connections with others.
• Promotes emotional resilience: Emotional intelligence strengthens the ability to face challenges and adversity with greater emotional balance and confidence. 

PRACTICAL TIPS FOR IMPROVING EMOTIONAL INTELLIGENCE IN THE WORKPLACE

We know that emotional intelligence has a direct influence on our professional performance. Use our tips to improve your emotional intelligence at work and become a more competent and happier professional.

• Practise mindfulness: Meditation and mindfulness are powerful tools for increasing emotional awareness and self-regulation.
• Identify and label emotions: Learning to recognise and label emotions helps you process them more effectively.
• Take care of your body: Physical signs such as muscle tension, rapid heartbeat and shallow breathing can indicate intense emotions. Learn to recognise these signs and take steps to relax.
• Practise empathy: Put yourself in the other person's shoes and try to understand their emotions and perspectives.
  
• Practice assertive communication: Be open to expressing your opinions clearly and respectfully, contributing to a more transparent and collaborative working environment.
• Set healthy boundaries: Know how to say no when necessary and set clear boundaries between your professional and personal life to preserve your emotional well-being.
• Be proactive in resolving conflicts: Approach conflicts constructively, seeking solutions that fulfil the interests of all parties involved. 
• Maintain emotional control: Avoid impulsive reactions in times of pressure or stress, trying to remain calm and clear even in challenging situations.
• Promote a positive working environment: Contribute to a healthy organisational climate by valuing teamwork, recognition, and gratitude in the professional environment.
• Practice constructive feedback: Be open to receiving and offering feedback in a constructive way, with a view to continuous improvement and strengthening interpersonal relationships at work.

By putting these tips into practice in the workplace, you will not only be exercising your emotional intelligence, but also contributing to a healthier, more productive and rewarding environment for yourself and your colleagues. Developing emotional intelligence is an ongoing process that requires practice and dedication. Remember to cultivate this practice to reap the countless benefits of this skill and enjoy healthier relationships and a higher quality of life.